CPSP Reporting - Frequently Asked Questions

Yes, reporting to the CPSP is easy. It works like this:

• The CPSP sends you an automated email every month with a secure link to its database. The link is unique to you (the participant) and the month.
• You just click the link and a case notification page opens in your web browser.
• You click a + button beside a study if you have seen a case under that study during the month. Or you click the button to say, ‘no cases to report’. You’re done the monthly report.
• You can click to see the study protocols and case definitions if you are not sure whether your case qualifies. You can also check the status of any cases you have reported.
• If you report a case, you’ll receive an email with a personalized link to the clinical questionnaire for you to complete.

The CPSP has moved to 100% online reporting and no longer offers the option to report offline. Online reporting offers several advantages including faster delivery, reduced environmental impact, and greater reliability – especially during times of postal disruptions.

All of the major children’s hospitals were included in the pilot testing of electronic reporting to the CPSP to ensure that emails could be received, even with strict firewalls in place. However, some individual email accounts have specific settings that prevent emails from reaching CPSP participants. If you have a concern, let the CPSP staff know, and we can run a test with your account directly.To ensure that you receive the email, you may need to add the CPSP email address as a secured email address, so the emails don’t go into your junk folder.

The system will send you an email each month from the CPSP, asking you to report, so you don’t need to remember. You just click the link in the email and respond. And if you miss a month for some reason, the system will remind you the following month.

The CPSP will email you once each month to remind you to report, and to confirm that your report was successfully submitted. One-time surveys are sent approximately three times per year. If you are up-to-date on your reporting, you won’t receive any other emails beyond what you might usually receive from the CPSP.

Reporting to the CPSP is web based and accessible using a smartphone, tablet, or computer. It will work on smartphones running Android or Apple operating systems.

The data is fully encrypted and is transmitted and hosted securely in Canada. It’s hosted at the National Microbiology Lab in Winnipeg, a level-4 facility, by the Canadian Network for Public Health Intelligence, which is part of the Public Health Agency of Canada. The data will only be used for the defined purposes of the CPSP.

• Data is transmitted using SSL technology.
• Host servers are protected by firewalls.
• Role-based user-level security is in place to limit access to electronic data.
• Auditing of user actions is performed.

If you did not see any of the reportable cases during the month, it is still very important to indicate ‘no cases seen’. Reporting ‘no cases seen’ helps to set the population denominator, thereby providing more accurate data.

Yes. The online reporting forms are sent to you in your preferred official language (English or French). If you are not receiving your monthly reports in your preferred language, please send us an email at cpsp@cps.caand we will be happy to change it.